Details
Carelon Behavioral Health Details
- Agency Name
- Carelon Behavioral Health
- TTY
- 711
- Crisis Help Hotline
- (800) 576-7764 (crisis line)
- Website
- wa.carelonbehvioralhealth.com
- Description
- As the Behavioral Health Administrative Services Organization (BH-ASO) for Washington, Carelon is responsible for behavioral health crisis services for all individuals, regardless of their insurance status or income level. Carelon is also responsible for additional non-crisis services for low-income individuals who lack insurance coverage. The BH-ASO structure is part of the Washington Health Care Authority’s Fully Integrated Managed Care (FIMC) model, which seeks to bring whole-person, integrated care to Washington’s Medicaid population (Apple Health). Apple Health clients receive all physical health, mental health, and substance use disorder services within the Apple Health program.